MR Group International B.V., established at Roggestraat 111, 7311 CC Apeldoorn, is responsible for the processing of personal data as shown in this privacy declaration.
Contact details:
Well Academy B.V.
Roggestraat 111
7311 CC Apeldoorn
+31 (0)85 4012300
Personal data that we process
MR Group International B.V. processes your personal data because you provided this to us.
Below is an overview of the personal data we process:
- First and last name
- Address data (home and business)
- Company data
- Phone number
- E-mail address
- Date of birth
- Job title
- IWCF candidate registration (CR) number
- Emergency contact name/phone number
- Training history
- Card payment details
Special and / or sensitive personal data that we process
Our website does not intend to collect data about website visitors who are younger than 16 years old unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 16. If you suspect we have collected personal information from a minor without permission, please email info.nl@wellacademy.com so that we can delete this information.
For what purpose and on what basis we process personal data
MR Group International B.V. processes your personal data for the following purposes:
- Payment processing
- Exam accreditation e.g. IWCF & IADC
- Issuing certificates
- Certification renewal reminders
- Sending newsletters
- To call or e-mail you if necessary
- To inform you about changes to our services
- MR Group International B.V. also processes personal data if we are legally obliged to do so, such as providing information for our tax return
Automated decision-making
MR Group International B.V. does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems without input from an employee.
How long we store personal data for
MR Group International B.V. does not store your personal data longer than is strictly necessary to realise the purposes for which your data is collected. We adhere to the following retention periods:
- General: Retention period is no longer than strictly necessary for the answering and / or processing of your request / question.
- Reservation: Retention period is at least 7 years after final reservation (in connection with legal administrative obligations).
- Newsletter: Storage period is indefinite unless otherwise requested.
Sharing personal data with third parties
MR Group International B.V. provides personal data exclusively to third parties only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Read our cookie policy.
View, modify or delete data
You have the right to view, correct or delete your personal data. You have the right to withdraw your consent to the data processing or to object to the processing of your personal data by MR Group International B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organisation mentioned by you.
You can send a request for access, correction, deletion or data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info.nl@wellacademy.com.
Should you wish to file a complaint, you may do so via the national supervisory authority: the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
MR Group International B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you believe your data is not secure or that it has been misused, please email info.nl@wellacademy.com.
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